Confidential
Alhazm, a top luxury shopping destination in the heart of Doha- Qatar, specialized in providing clients a distinguished journey through our unique shopping and fine dining experience.
As Travel Coordinator, you will be responsible for the appointment, planning, and coordination of employees travelling to locations globally. The role is responsible for ensuring that all travel transactions are processed and finalised in an accurate and timely manner. The role requires working collaboratively and in close co-operation with both internal and external stakeholders, working in a pressurised environment and to tight deadlines.
Key Responsibilities
- Organising and booking flights, accommodation and all other relevant travel arrangements.
- Assist in the application for travel visas and any other immigration requirements dependent on location.
- Actively communicate and update travellers with travel arrangements and any changes that may arise, in a timely manner.
- Deal with queries in an efficient, proactive, and empathetic manner.
- Prioritise tasks and manage traveller expectations.
- Take ownership and accountability for assigned tasks
- Maintain confidentiality at all times.
- Accurate and up-to-date recording keeping, maintaining organised administrative systems
- Be proactive in helping to keep costs down where possible.
- At times, there is a need to provide out-of-hours support and assistance including at weekends
Qualifications
- Experience of working as a business or corporate travel consultant, team assistant or travel agent position is desirable.
- Computer literacy including proficiency in MS Office package is essential.
- Able to maintain a high standard of work when under pressure.
- Excellent and proven interpersonal, written, and verbal communication skills, including demonstrating a positive attitude, professional manner and a can-do willing attitude.
- A high level of attention to detail.
- Ability to be flexible and adaptable while working in a fast-paced environment
Our passion is for providing a first-class result-driven environment for our employees to provide a first-class experience for our customers and other stakeholders. We believe that great commitment, attention to detail and caring make us different.
