Master Minds Academy
Posted on: Jan 17, 2023
About Master Minds Academy
Master Minds Academy is a subsidiary company for INGOT Brokers; Master Minds is an educational academy founded in Qatar in 2022 to teach business skills and uplift financial literacy among individuals and groups alike.
We work on exchanging expertise in topics like business, finance, financial analysis, and budgeting with an emphasis on investing and trading. We provide learners with educational material developed and created by a team of experts in various business and financial fields who have obtained world-acclaimed certifications in business and finance.
Our Mission
We believe that gaining the necessary business skills and financial literacy is an individual right and crucial to building a better future. For that, Master Minds Academy seeks to elevate financial and business literacy, deepen awareness in these fields, and spread the culture of investing and trading among people from all walks of life. Especially those who wish to venture into these arenas with confidence and clarity in their journey ahead since knowledge and education are the base from which all great beginnings start.
We aspire to create a future where we spread financial and business literacy locally as well as regionally and globally, where we can reach many diverse groups of learners. Our mission stems from our belief that understanding business and financial-related subjects are critical for building a better future while considering the risks involved. At Master Minds Academy, we strongly believe that each and every individual deserves to learn, grow, and create the professional future they dream of.
Duties & Responsibilities
Being able to make a good judgment on individual cases and escalating more serious concerns to concerned members of the team.
Protect the brand image and increase brand loyalty with our customers.
Review user content and escalate or flag as necessary.
Full responsibility for our accounts and how information is handled and gathered.
Measuring and creating weekly reports to keep track of customer feedback.
Understanding and promoting our brands to our customers ensures our standards are consistently met, with a good understanding of our competitors.
Report SM leads in collaboration with sales teams.
Requirements
BA degree in Marketing or Business or any related field.
1-3 years in the same position
Arabic and English
A good awareness of social media and all aspects of the digital age.
Excellent customer service skills and communication skills both orally and written in both English and Arabic languages.
