#qatarjobs #jobalert
BUSINESS MANAGER
Location: Doha
AAIWA, a tech startup, is an online retail service platform company that focuses on meeting the daily needs of households. This disruptive business model is founded on the basic expectation of every human being to live better while paying less.
The Role:
AAIWA is looking for a highly skilled business manager who will join our team to ensure sustained profitable growth through best-in-class customer service.
The business manager will be solely responsible for setting up and executing a self-sustaining business environment that comprises digital marketing, customer support, and revenue management including budget adherence, business communication and presentation of the business health to the business leaders and investors.
Key Result Areas:
Set up operations, implement and oversee processes for increased productivity and growth.
Design operational programs that produce organizational objectives
Work with teams and associates to develop long-term strategic initiatives. Participate in competitive analysis and pricing strategy development, maintaining a forecast, and targeting a sales attainment plan.
Drive annual marketing goals
Identify third-party associates
Set objective and deliverable for third party associates and internal team members
Set up team & business processes, including, marketing, sales, and customer support
Develop professional partnership
Identify and coordinate with third-party associates who offer services on social media management, content writing, graphic designing, website development
Identify training gaps and organize contextual training programs for the third party associates and professional service providers
Supervise & Support customer-facing operations, including sales, marketing, and public relations
Identify appropriate partners
Monitor customer service levels
Get feedback from service providers and consumers, to design corrective actions
Establish cost parameters and manage the overall P&L of the company / division
Provide appropriate data analytics of marketing, sales, and partners to the appropriate management teams
Excellent communication skills
Qualifications:
Bachelorโs degree in business management or related field.
5-7 years of proven experience in business and strategy development processes with at least 3 years in the role of a business manager or relevant managerial role in similar online business platforms.
Skills:
outstanding poise in a fast-paced digital business environment.
Experience in setting up and running an online digital business platform.
Experience in strategizing, setting up, devising and managing digital marketing strategies, database management, and information systems applications.
Operational excellence
customer relationship building, and coaching and development of employees, partners, and associates.
Apply with cv, stating current & expected salary and time needed to join to
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